Refund and Returns Policy
Hassle-Free Returns and Refunds at LKBShirls
Explore our straightforward process for returns and refunds, ensuring your satisfaction with every purchase.
Our Policy
Refunds and Returns
At LKBShirls, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not happy with your handmade item, we offer a comprehensive refund and returns policy. Please note that due to the unique nature of our one-of-a-kind items, certain conditions apply. Items must be returned within 30 days of purchase, in their original condition. Custom-made items are non-refundable unless they arrive damaged or defective.
Frequently Asked Questions
Find answers to common questions about our refund and returns policy.
What is the return process?
To return an item, please contact us at [email protected] with your order number and reason for return. We will provide you with a return shipping label and instructions on how to send your item back to us.
How long does it take to process a refund?
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed within 7-10 business days to your original method of payment.
Are there any items that cannot be returned?
Custom-made items and personalized orders are non-refundable unless they arrive damaged or defective. Additionally, items that have been used or altered cannot be returned.
Can I exchange an item?
Yes, exchanges are possible if the item is in stock. Please contact us at [email protected] to arrange an exchange. Note that custom-made items cannot be exchanged.
What if my item arrives damaged?
If your item arrives damaged, please contact us immediately at [email protected] with photos of the damage. We will arrange for a replacement or refund as quickly as possible.
Do I have to pay for return shipping?
No, return shipping is free for all eligible returns. We will provide you with a prepaid return shipping label.
Get in Touch for Refunds and Returns
Email Us
Premium Live Chat
If you have any questions or need assistance with refunds and returns, please contact us. Our team is here to help you with any issues regarding your purchase.
Need Help with Refunds or Returns?
We are committed to ensuring your satisfaction with our handmade items. If you have any questions or concerns about our refund and returns policy, please do not hesitate to reach out. Your satisfaction is our priority.
